Refund Policy
All sales are final. We do not accept returns or offer refunds for change of mind or other reasons. Please review your order carefully before completing your purchase.
All sales are final. We do not accept returns or offer refunds for change of mind or other reasons. Please review your order carefully before completing your purchase.
Exception: Damaged or defective products
If your item arrives damaged or defective, we will offer a replacement or store credit. To be eligible, you must:
If your item arrives damaged or defective, we will offer a replacement or store credit. To be eligible, you must:
- Report the issue to customer service within 7 days of receiving the product.
- Provide clear photographs of the damaged item and the original packaging it arrived in.
- Keep all packaging and the damaged item until the claim is resolved. The shipping carrier may need to inspect the package.
How to report a damaged item
- Take photos of the damaged product and the box it arrived in.
- Send an email to [email protected] with your order number and the photos of the damage.
- We will review the evidence and provide you with instructions on the next steps, which may include sending a replacement or issuing store credit
If there are any other questions or concerns, please do not hesitant to email us.